FAQ

| COVID-19 |

 

WHAT ARE YOUR COVID-19 PRECAUTIONS?

    Each product container is sanitized before and after being filled with product and placed in the shipping box. Each workspace (product development, branding, and fulfillment) is cleaned before and after each work day. Being a small business, we are taking as many precautions as we can to ensure a clean and safe experience for each consumer.

     

    | COMMUNITY |

     

    WHAT SOCIAL PLATFORMS CAN I FOLLOW 3.33 BODY ON?

    You can follow us on Instagram, Facebook, and Pinterest. 

     

    | PRODUCT |

     

    DOES 3.33 BODY TEST PRODUCTS ON ANIMALS?
      NO! All 3.33 BODY products are cruelty free.

         

        ARE 3.33 BODY PRODUCTS VEGAN? 
          Our THICC BODY CREAM is vegan! 

             

            ARE YOUR CONTAINERS RECYCLABLE?

            YES! Our containers, closures, and shipping packaging are all 100% recyclable. Please reference our Creative Reuse article for innovative recycling alternatives.

               

              WHERE CAN I BUY 3.33 BODY PRODUCTS? 
                3.33 BODY products are exclusively sold at 333BODY.com! 

                   

                  MY THICC BODY CREAM ARRIVED MELTED. WHAT DO I DO? 
                    Since our THICC BODY CREAM is created with organic ingredients, melting is common and can occur due to traveling and temperature changes. To restore the intended texture, store your product in a cool, dry place or in the refrigerator.

                     

                    WHAT TEMPERATURE DO THESE PRODUCTS NEED TO BE STORED IN?
                      We recommend storing your products in a cool, dry place away from excessive heat and sunlight. 

                       

                      | ORDERS | SHIPPING |

                       

                      WHAT CARRIERS DO YOU USE?

                      Domestic packages are shipped via UPS.

                       

                      CAN I RETURN MY ORDER?

                      All sales are final. For additional information, please reference our Refund Policy.

                       

                      HOW CAN I CHECK THE STATUS OF MY ORDER?

                      We'll keep you updated via email and will send the tracking number as soon as your order ships. Once you receive the tracking number, you will then be able to check the status and see when your order will arrive.

                       

                      HOW DO I TRACK MY ORDER?

                      An email will be sent with shipping confirmation and tracking information. Still have a question? Email us at customerservice@333body.com.

                       

                      I ENTERED THE WRONG ADDRESS. WHAT DO I DO?

                      Contact customerservice@333body.com immediately! We may be able to change the address for you, only if the order hasn't already been processed.